Politique d’expédition

ORDER PROCESSING:

Please allow 1-2 days to process your order. Expect an email within 3 business days to let you know your order is on the way!

STORE PICKUP - 6295 Shawson Dr #7, Mississauga, ON L5T 1H4

Orders can be picked up daily, from 10 AM to 7 PM. An email will be sent when your order is ready for pickup

LOCAL DELIVERY

During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within GTA

Orders placed before 12 PM during store hours (10 AM to 7 PM) will be delivered the same day. Orders placed outside of these hours will be delivered the next day we are open.

When your order is ready for delivery, you will receive an email with real-time tracking information.

DOMESTIC SHIPPING RATES AND ESTIMATES:

All orders outside of the GTA are subject to our carrier partners calculated shipping rates. These rates are based on package size and weight. Handling fees may apply. 
Fix rate or free shipping available on larger orders (depending on the place of delivery), please contact us for tiered pricing rates.
 
Please note that processing times are not included in carrier-calculated expected shipping times

exclusions and conditions may apply to heavy weight or fragile items

REFUNDS, RETURNS AND EXCHANGES

We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at eazycareco@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at eazycareco@gmail.com